Covid 19 guest protocols

Health Protocols for Your Vacation with Paradise Vietnam (Updated on September 8, 2022)

The health and safety of tourists is Paradise Vietnam's highest priority. That's why we’ve developed health protocols and procedures to protect our customers while delivering a holiday experience to remember.

I. Common regulations:

Tourists are recommended to adhere to The Vietnam Ministry of Health’s medical guidance - “2K message”, including face masks, and disinfection. Before travelling with Paradise Vietnam, guidance will be updated and shared with tourists.

Infographic of “2K message” announced by the Vietnam Ministry of Health

II. International Tourists:

Foreign tourists who travel to Vietnam are no longer required to take SARS-CoV-2 tests or make a health declaration. Now tourists can travel freely throughout the country.

However, tourists should follow the Vietnamese government's guidance on preventing the disease.

  • Within 10 days from the date of arrival, entrants shall self-monitor their health. If you experience symptoms such as fever, cough, throat pain, runny nose, chills, or headaches, please immediately notify your nearest medical facility.
  • The mandatory insurance coverage amount for COVID-19 treatment is US$10,000.
  • Travellers will have to pay for COVID-19 tests and treatment and related costs (if any)

Credit: VNAT

III. Domestic tourists and Expats in Vietnam:

All travel restrictions have been lifted for domestic tourists. 
Expats who have a valid Vietnam temporary residence card or visa issued by Vietnam Immigration Department can travel freely throughout the country.
To travel safely, a self-test prior to departure is highly recommended.

IV. Health protocols

We've developed comprehensive health protocols to keep our passengers safe while travelling with Paradise Vietnam. We appreciate your cooperation and look forward to offering you the best leisurely vacation in the world. These protocols will be updated and shared with tourists before travelling

1. Pre-Travel & Arrival

1.1 Tourist and Travel Protocols

Before finalizing travel plans, tourists should carefully review our protocols and the recommendations of government health authorities. Tourists with international travel needs should ensure they understand all entry and airline regulations from their home country to the destinations they plan to visit.

Details continue to be updated regularly. Official websites and applications developed by government agencies and state management agencies in the tourism field are recommended.

2. During Travel

2.1 Masks and Physical Distancing

Tourists must wear face masks in indoor public spaces and sightseeing places before being seated in our main dining rooms and the buffet area during the whole vacation with Paradise Vietnam.

We recommend that tourists wash or replace their masks daily and choose a standard mask, ideally a good quality medical mask.

2.2 Health Practices

Tourists are encouraged to wash hands with soap or use hand sanitizer dispensers at venue entrances and in crowded areas throughout their cruises and hotel stays. Public areas are cleaned regularly and thoroughly with safe disinfectants proven to kill viruses quickly.

2.3 Ventilation

Our cruises and hotel are equipped with advanced HVAC ventilation systems. The systems are designed to replace the air in public spaces every 5 - 6 minutes. We also always try to keep windows open in indoor spaces to ensure air circulation.

2.4 Medical care

We are in contact with local health centres to support tourists in case of anl emergency. In the event of a suspected Covid-19 case, we’re well-prepared with immediate medical assessments, rapid Covid-19 testing, and dedicated areas for temporary Covid-19 care. We will also adopt follow-up methods according to the instructions of local medical centres to protect tourists’ health.

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